Order & Payments
Q: What payment methods do you accept?
A: We accept Cash on Delivery (COD), debit/credit cards, bank transfers, — depending on your location.
Q: Can I change or cancel my order after placing it?
A: If you’d like to change or cancel your order, please contact us within 12 hours. Once your order is shipped, changes may not be possible
Shipping & Delivery
Q: How long does delivery take?
A: Delivery usually takes 3–7 working days, depending on your location and the courier service.
Q: Do you offer free shipping?
A: Yes! We offer free shipping on orders above 1500. For orders below that, standard shipping charges apply.
Contact & Support
Q: How can I contact you?
A: You can reach us via our Gmail mart24.7.store@gmail.com or our social media handles. We aim to respond within 24 hours.
Q: Do you have a physical store?
A: We are an online-only store, which helps us keep prices affordable. Stay tuned for pop-up events!
Still have questions?
If you can’t find what you’re looking for, please reach out — we’re here to help!